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Renee Cherwonik is an experienced professional with a strong background in the title and real estate industry, where she spent nine years working closely with clients and teams to ensure smooth and accurate property transactions. Most recently, she has transitioned into an Accounts Receivable Analyst role, where she focuses on financial reporting, payment tracking, and process improvements that support business efficiency. Originally from Canandaigua, NY, Renee is currently pursuing her Bachelor of Professional Studies degree in business, and a project management certificate. Her academic interests include risk management, business analytics, and communication, skills she plans to use as she works toward a leadership role in the business or financial sector. Outside of her professional life, Renee enjoys reading, learning new things, and spending time with her two dogs, who bring a lot of joy and energy to her daily routine. She also identifies as a member of the LGBTQ+ community and values authenticity, inclusion, and personal growth in both her personal and professional environments.

Monday, July 14, 2025

Post 2 Examples of Professional Communication

 


This email was part of a larger issue I was handling related to a tax mismatch between Corrigo and NetSuite. I had submitted AT&T’s May invoices through Corrigo, and I noticed that Corrigo was calculating taxes differently than our internal system (NetSuite). This was causing reconciliation problems, which could lead to reporting and billing errors.

Corrigo offered an option to override the tax on all the locations, meaning we could manually enter the correct tax rates so they would align with NetSuite. I emailed Ray to explain the situation and ask if he wanted me to go ahead with overriding the tax amounts. I was clear in pointing out that this wouldn’t resolve the root issue in our tax setup, but it would help get the invoices submitted and aligned for now.

This email shows how I try to keep stakeholders informed while also being proactive about moving things forward, even if that means using a temporary fix while we work on a long-term solution.

Email 1


This situation came up while I was helping manage invoice submissions for WMATA (Washington Metropolitan Area Transit Authority), one of our government clients. Scott had flagged an issue with an invoice tied to work order C8802585, but when I checked Corrigo, the invoice wasn’t showing up properly in the system, it still said “Waiting on Vendor”, meaning the financial fields hadn’t been filled out yet.

I sent Scott a message to double-check what he was seeing and asked for a screenshot to help me understand where the disconnect might be. In a follow-up, I confirmed on my end that the invoice had been fully submitted and asked if he was looking for something else. There were several people involved in the thread because Rosie, the main point of contact, was out of office at the time, and others were trying to cover for her.

This back-and-forth reflects how sometimes systems like Corrigo don’t show the same information to everyone, and resolving those differences requires clear communication and a bit of troubleshooting. I was just trying to make sure both sides had the same understanding so we could move the invoice forward without delay.

Email 2

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